HELP & FREQUENTLY ASKED QUESTIONS

Everything You Need to Know About Live Chalao

Got questions about 24/7 cloud live streaming? We've got the answers right here.

General & Getting Started

Do I need to keep my computer or internet connected while streaming?
No, absolutely not! Live Chalao is a 100% cloud-native broadcasting engine. Once you upload your MP4 file and click "Go Live", the stream is fully executed on our dedicated cloud servers. You can turn off your laptop, shutdown your desktop, disconnect your home Wi-Fi, or switch off your phone — your stream will continue broadcasting 24/7 without interruption.
Which streaming platforms can I broadcast to?
Live Chalao is compatible with any platform that accepts RTMP or RTMPS streaming. This includes YouTube Live, Facebook Pages, Facebook Profiles/Groups, Twitch, Kick, and custom RTMP destinations.
How does video looping work?
You can upload a video of any duration (for example, a 30-minute devotional chant, a 2-hour Lo-Fi music mix, or a 15-minute gaming montage). Our server-side FFmpeg pipeline loops the video seamlessly in an infinite cycle without black frames or audio drops.

Video, Audio & Technical Requirements

What video formats and file sizes are supported?
We support standard MP4 video files encoded with H.264 video codec and AAC audio codec at resolutions of 1080p, 720p, or 480p. Depending on your active plan, you can upload videos up to 2GB in file size.
What happens if YouTube or Facebook temporarily disconnects?
Our platform has a built-in Intelligent Auto-Recovery system. If YouTube or Facebook resets the stream key or experiences an ingestion glitch, our health monitor detects the drop and reconnects the broadcast within 5 seconds automatically.
Can I run multiple live streams at the same time?
Yes! You can add multiple streaming slots to your account. Each slot operates as an isolated cloud process with its own video and stream key, allowing you to run multiple simultaneous live broadcasts across different channels.

Plans, Payments & Security

What payment methods do you accept?
We support all major Indian and international payment methods through secure Razorpay integration: UPI (Google Pay, PhonePe, Paytm, BHIM), Credit & Debit Cards, and Net Banking.
Is my stream key and account information safe?
Yes. All stream keys and user credentials are encrypted using industry-standard AES encryption and stored securely. We never share your stream keys or data with any third party.
Can 24/7 live streaming help me get YouTube monetization faster?
Yes! 24/7 continuous streams accumulate watch hours around the clock while ranking higher in YouTube's recommendation algorithm. Many creators achieve the 4,000 watch hours threshold in just a few weeks using Live Chalao.

Still have questions?

Our dedicated support team is here to assist you via WhatsApp or Email.

Contact Support